Intelligent CIO Africa Issue 97 | Page 50

Case

STUDY

Copilot for Microsoft 365 has transformed the way South Africa based Nedbank operates , enabling employees to work more efficiently , make informed decisions , and deliver better customer experiences . The technology has become a critical component of the Bank ’ s digital transformation strategy , driving innovation and growth in a competitive financial landscape .

Bringing AI to employees through Copilot

LEFT : Ray Naicker ,
Nedbank Group Chief Information Officer
RIGHT : Ravi Bhat , Chief Technology and
Solutions Officer , Microsoft Africa Region
50 INTELLIGENTCIO AFRICA www . intelligentcio . com