Intelligent CIO Africa Issue 98 | Page 60

INTELLIGENT BRANDS // Enterprise Security

CrowdStrike announces availability of agentic AI , Charlotte AI detection triage

CrowdStrike , announced the general availability of Charlotte AI Detection Triage , a major breakthrough in agentic AI-driven security operations . Operating with customer-defined bounded autonomy , Charlotte AI triages security detections with over 98 % accuracy , eliminating more than 40 hours of manual work per week on average to scale SOC operations and accelerate response times to the most critical threats .

Developed in close collaboration with CrowdStrike Falcon Complete Next-Gen MDR , the gold standard in managed detection and response , Charlotte AI is trained on millions of real-world triage decisions and combines the power of AI with the precision of human expertise to deliver expert-level SOC triage at machine speed .
This agentic AI innovation capitalises on CrowdStrike ’ s unique cybersecurity data advantage coupled with the power of the Falcon platform , yielding a closed-loop feedback process of constantly improving security outcomes .
Adversaries are weaponizing AI to launch attacks faster than ever , overwhelming security teams with floods of alerts . With breakout times shrinking to minutes , defenders can ’ t afford to waste time sorting through false positives .
Charlotte AI Detection Triage eliminates this burden by autonomously analysing , prioritising and summarising detections with superior accuracy , instantly distinguishing true positives from false positives so analysts can focus on real threats .
Unlike generic AI models trained on broad repositories , Charlotte AI is built on CrowdStrike ’ s proprietary data set , years of curated Falcon Complete triage decisions , delivering highly accurate detections based on real adversary tradecraft .
Built with embedded guardrails , Charlotte AI Detection Triage operates within a model of bounded autonomy , ensuring security teams maintain full oversight of AI-driven decisions . Security teams can define when and how AI-driven and automated actions occur , from triage to final response .
Charlotte AI Detection Triage supercharges SOC teams with speed , accuracy and control , freeing analysts from repetitive tasks , improving operational efficiency and delivering trusted AIpowered security .
Charlotte AI Detection Triage revolutionises SOC operations by :
Eliminating Manual Work and Analyst Fatigue
With over 98 % accuracy , Charlotte AI responsibly triages detections autonomously , filtering
out false positives and closing low-risk alerts , eliminating more than 40 hours of grunt work per week on average . By rapidly identifying high-priority threats , security analysts can focus on the critical threats that matter most .
Accelerating Incident Response and SOC Efficiency
Charlotte AI seamlessly integrates with CrowdStrike Falcon Fusion , automating detection triage and response workflows to reduce mean time to respond , MTTR , ensuring analysts focus on high-fidelity detections .
Proving Responsible AI Adoption with Built-in Control
Charlotte AI operates with customerdefined bounded autonomy , enforcing defined guardrails that give security teams full oversight of AI-driven decisions . Organisations can control when and how automated actions occur , keeping AI-driven automation trusted , accountable and under human agency .
Elia Zaitsev , Chief Technology Officer , CrowdStrike
“ Charlotte AI Detection Triage represents the next leap forward in agentic AI innovation , uniting the power of AI and the precision of human expertise to define tomorrow ’ s SOC ,” said Elia Zaitsev , Chief Technology Officer , CrowdStrike . p
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