FINAL WORD released report by Oliver Wyman , there is a clear demand among South African workers for AI skills development . Nearly 85 % of respondents expressed a desire for AI training , and 78 % said they are receiving some form of training .
Doug Woolley , General Manager and
Vice President , Dell Technologies South Africa
Machine learning , natural language processing , and AI ethics are among the most critical competencies for future job roles . Equally important are adaptability , ethical reasoning and inclusive leadership , which are essential to integrating AI responsibly . anticipated new roles that reflect the future of work in an AI-powered world :
Thermal plumbers
These specialists optimise heat and power usage in AI data centres , enhancing AI performance and sustainability through advanced thermal management .
AI agent conductors
As AI-powered agents , such as chatbots take on more sophisticated tasks , AI agent conductors will design and manage these agents , creating seamless interactions between human and AI teams .
Data engineers
Just as AI is reshaping jobs , it is also influencing the way teams are structured . Cross-functional teams of data scientists , AI experts , and business strategists will be crucial for AI integration into business processes . In healthcare , for instance , data scientists and clinical professionals can collaborate to create AI-driven diagnostic tools , enhancing patient care . In finance , teams can improve fraud detection by blending AI capabilities with industry-specific knowledge .
As AI advances , the value of human creativity and ethical judgment becomes even more crucial . Inclusive leadership will guide AI ’ s role in the workplace , fostering environments where diverse perspectives drive innovation . This is particularly important in regions like EMEA , which bring rich cultural diversity and fresh perspectives to AI-driven challenges .
Data is the fuel of AI . Data engineers ensure that complex systems interact effectively with enterprise data , maintaining data accuracy and usability .
AI policy makers
As AI becomes more pervasive , policymakers will play a crucial role in defining guidelines and ethical standards for AI systems , especially in sensitive areas like healthcare and finance .
AI system support technicians
These specialists configure , monitor and troubleshoot AI technologies , filling a role similar to auto mechanics in the automobile industry , to ensure smooth AI operation and maintenance .
Leaders must prioritise continuous learning and adaptability , building a culture that empowers employees to embrace AI tools . At Dell , for instance , training initiatives ensure all employees understand AI fundamentals , positioning them for success in the digital workplace . Leaders who cultivate inclusive environments will unlock new ideas , balancing AI ’ s strengths with the insights that only a diverse team can provide .
In the AI era , self-learning is not just valuable but necessary . Those who engage in continuous learning and actively seek to understand AI ’ s impact will lead the future of work . Businesses should support employees in gaining certifications , attending AI workshops and staying current on emerging technologies . A proactive approach to learning enables professionals to remain competitive and innovative .
These new roles highlight how essential it is to understand AI ’ s impact on different fields , anticipate emerging needs and develop the skills to address them . Here are a few insights for professionals and businesses alike :
To thrive in an AI-driven world , working professionals and leaders alike must invest in skills that blend technical and human expertise . According to a recently
As AI shapes the future of work , businesses and individuals alike must invest in building AI-related expertise and fostering inclusive , forward-thinking cultures . For professionals , those who stay informed and adaptable will not only keep pace but also thrive in the AI job market . And for businesses , developing essential skills and embracing an AI-inclusive culture will help lead them in a world where human potential and AI ’ s capabilities create immense opportunities . p
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