Intelligent CIO Africa Issue 13 | Page 46

CIO opinion “ DATA IS NOW A CURRENCY, BUT ONE WHICH CARRIES EXTRA RESPONSIBILITY FOR THE HOLDER. and maintain GDPR compliance. The right cultural approaches need to be led by senior management and the right tools need to be implemented to support that behaviour. IT can help but it has to be part of an end- to-end approach, starting with the data architect and permeating the organisation from the back office through to every customer facing representative. Leveraging AI and Machine Learning Data from Forrester suggests that 70% of enterprises expect to implement some form of AI over the next year. However, I believe that, across the full range of businesses, the benefits of Machine Learning (ML) are going to be felt more immediately. ML’s quick wins will be lower down in the business technology stack. ML based automation is already proven to save hours each day in the routine administration of IT infrastructure. Instrumenting systems, via the Internet of Things, and using ML to analyse the data, delivers valuable, actionable information which can be used to automatically resolve issues before they have a business impact. In my discussions with customers, several have equated the automation and guidance provided by ML based systems with having an additional infrastructure engineer on staff 46 INTELLIGENTCIO 24/7. This frees up IT staff to invest time in making use of the data they are storing and securing for their organisations. Storage conversations should become data conversations Technically, and commercially, the problem of delivering high performance, robust, simple and scalable storage has been solved. 2018 will be seen as a tipping point, where automation and orchestration technologies abstract modern infrastructure technology “ BEING ABLE TO EFFICIENTLY MIGRATE AND REPATRIATE DATA IS GOING TO BE A KEY FEATURE OF CLOUD CAPABILITY. operations into a REST API call from Ansible, Chef, Puppet, Kubernetes etc. Developers can now be given access to the block, file and object storage that they need, on a common scalable platform, with certainty over performance and on-going, non-disruptive enhancement of the underlying technology. They no longer need to have discussions about where the next terabyte is coming from, or how it will be delivered. The simplification of data management that this offers opens up the opportunity for data scientists, researchers and designers to focus on their data pipelines and enhancing design processes, rather than talking about infrastructure. Being able to shift data and workloads between clouds to take advantage of multi- cloud and hybrid architectures as cloud usage and the data regulation landscape evolves, is going to become a key capability for IT teams. In parallel, getting data storage infrastructure and dataflow right will be essential to equip organisations to take advantage of the machine learning and AI technologies that leading businesses are already deploying. As we head in to 2018, the onus is on CIOs and CTOs to ensure that their data storage strategy and infrastructure allows the organisation to extract maximum value from their data. n www.intelligentcio.com