Intelligent CIO Africa Issue 30 | Page 51

CASE STUDY C Challenge The IBL Group is the largest conglomerate in Mauritius. Formed in 2016, IBL Group was born from the merger of GML and Ireland Blyth Limited, two of the largest conglomerates in Mauritius at the time. Today, it employs more than 26,000 people in over 280 investment and operational companies, spanning logistics, banking, insurance, finance, retail and hospitality. With so many businesses and users in its stable, IBL Group wanted an email system that was easy to manage and saw the value in shifting its on-premise email solution to Microsoft Office 365 in the cloud. “The moment we did that, our attack surface increased substantially,” said Mevin Goonmeter, IBL Group Infrastructure Operations Manager. “It was a massive wake-up call for us. We realised we were dangerously under- protected, and we had to act fast.” Solution “At the time we were using the Advanced Threat Protection (ATP) security feature in Office 365, but we saw immediately that it wasn’t enough. As a global enterprise with interests in nearly every industry, we get a lot of attention in the media – which also means a lot of attention from cybercriminals. We could see via our monitoring mechanism that our Office 365 accounts were being continuously targeted with brute force and impersonation attacks that were especially concerning. Laurent Fayolle, IBL’s Group IT Executive and Acting CIO, says the Group wanted more than an out-of-the-box solution from a vendor that they’d never see again. “We were looking for a partner more than anything else,” he said. “We didn’t have any cybersecurity governance in place, and we needed a provider that could guarantee a certain level of protection as well as provide a certain level of comfort to the Audit and Risk Committee. They needed to guide us towards the right decisions, configure the system according to our needs, and be prepared to assist whenever we needed it.” IBL Group found that support in Grove, a Mimecast reseller and partner. “I met with Chad Bartlett from Grove and appreciated that he never once tried to sell me anything,” added Fayolle. “He asked intelligent questions and tried to understand the challenges we faced in the company and the country. This type of cautious and skilled approach is something I’ve yet to see from most local IT providers. Before we even spoke about solutions, Chad knew that he had to understand our business and challenges.” WE DIDN’T HAVE ANY CYBERSECURITY GOVERNANCE IN PLACE, AND WE NEEDED A PROVIDER THAT COULD GUARANTEE A CERTAIN LEVEL OF PROTECTION. Goonmeter says IBL did due diligence on a number of solutions and took their time benchmarking and comparing different options. After a successful proof-of-concept covering 200 users, IBL Group signed a three-year contract for 2,000 users. www.intelligentcio.com INTELLIGENTCIO 51