Intelligent CIO Africa Issue 30 | Page 52

CASE STUDY WE NOW HAVE FULL VISIBILITY OF ALL EMAILS AND THE ASSURANCE THAT EMAILS SENT BETWEEN INTERNAL USERS ARE ANALYSED. It purchased Mimecast’s Secure Email Gateway with Targeted Threat Protection, Continuity, Archiving and Sync and Recover, to improve its cyber resilience. It also adopted Mimecast Awareness Training and Internal Email Protect services, and Grove’s 24/7 Support service. “Mimecast ticked all the boxes for us – monitoring, reporting, comfort, protection against all kinds of attacks, but especially impersonation attacks, alerts, a commitment to research and development, a high level of ethics, and – most importantly – a value- adding service,” said Goonmeter. “With Grove and Mimecast, it was always about more than the solution. We felt comforted by the fact that there would be a skilled team looking after our interests and guiding us to make the right decisions. What started out as a scope for protection from external threats and the ability to recover in the event of an attack, expanded to include internal threat protection and user awareness training – services that we weren’t looking for in the beginning but that were proposed by Grove to help us address our challenges.” An important part of improving their defences was adopting Mimecast Internal Email Protect. Both Goonmeter and Fayolle are also excited about rolling out Mimecast Awareness Training. “We noticed that quite a few threats came from within our perimeter, which is why we also opted to analyse our internal emails as well,” said Fayolle. “We haven’t implemented this yet, but I’ve seen the videos and I love the characters – and I’m sure our users will also love the engaging content,” said Goonmeter. “If we were to only protect the business from external threats, we would have only covered a portion of our attack surface, leaving us exposed. We now have full visibility of all emails and the assurance that emails sent between internal users are analysed. Infected emails and/or attachments are automatically removed from users’ inboxes.” Fayolle, meanwhile, notes that security awareness training is a focus area for IBL Group because human error was often part of the attacks. Results IBL Group saw immediate results after implementing Mimecast. “Even when we were in ‘relaxed’ implementation mode, we could already see the benefits in terms of the number of emails and attachments that were being blocked,” said Goonmeter. “Implementation and fine-tuning happened so smoothly and, if there were any issues, Grove addressed them before they became problems. The entire experience was positive and one that we now want to make available to our investment companies.” 52 INTELLIGENTCIO No matter how effective your security technology is employee mistakes still pose a threat to your organisation. www.intelligentcio.com