Intelligent CIO Africa Issue 31 | Page 43

COUNTRY FOCUS: COUNTRY TANZANIA FOCUS: “ MOBY, IN COMBINATION WITH OUR EXISTING FINACLE OMNICHANNEL HUB, HAS BEEN A GAME CHANGER IN HELPING US PROVIDE THE BEST BANKING EXPERIENCE IN AFRICA. www.intelligentcio.com Kruger, Chief Information Officer, Africa Regions, Standard Bank. “The implementation of ‘Moby’, Finacle’s Mobile Teller Solution as we call it, has been a significant step in our journey towards customer centric digitisation and process optimisation. “Moby, in combination with our existing Finacle Omnichannel Hub, has been a game changer in helping us provide the best banking experience in Africa.” Sajit Vijayakumar, Senior Vice President and Chief Operating Officer, Infosys Finacle,” added: “The key component of a truly Digital Transformation is getting the customer experience piece right. We are delighted to see the impact of the Infosys Finacle Mobile Teller Solution in Standard Bank’s mission to digitise its branches. As a strategic technology partner to Standard Bank, we stand committed to helping them in their pursuit to provide dependable, inclusive and accessible banking services pan Africa, with a world class customer experience. Having been proven across the continent, Finacle Mobile Teller Solution is a perfect choice for African banks looking to accelerate their branch digitisation.” Expansion of partnership Vodacom Tanzania has expanded its partnership with Optiva for utilisation of Optiva Charging Engine and Policy Control INTELLIGENTCIO 43