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THE TECH TRENDS
TO WATCH OUT FOR
IN 2020
It is expected that 2020 will see a myriad of innovative
technologies starting to enter the mainstream. And while many
of them have been around for a while, Ian Jansen van Rensburg,
Lead Technologist for Sub-Saharan Africa at VMware, says
that South African companies will only now start realising the
potential benefits they can unlock.
O
Operations and development
Any business, irrespective of size and
industry sector, focuses on two things –
selling more and reducing costs. Critical to
both is an operational strategy reflective
of the digital environment and application
development that can adapt systems to
become more agile in meeting changing
customer expectations.
Operationally, it comes down to employing
the right people and putting them in
positions where they can deliver the
most business value. These employees
are willing to continuously learn and
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embrace new technologies to do their
work more efficiently. However, in so far
as these digital workers are essential for
a rapidly evolving environment, so too
must management be willing to embrace
this shift. Simply maintaining the status
quo will no longer be good enough. To be
competitive, a business must take a digital-
first approach throughout operations.
Part of this entails collaborating between
departments as the means to gain a more
unified view of the data at their disposal.
Having better insights across all divisions
will help optimise cost efficiencies. Using
mobile devices to access back-end data will
“
OPERATIONALLY,
IT COMES DOWN
TO EMPLOYING
THE RIGHT
PEOPLE AND
PUTTING THEM
IN POSITIONS
WHERE THEY
CAN DELIVER THE
MOST BUSINESS
VALUE.
INTELLIGENTCIO
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