Intelligent CIO Africa Issue 43 | Page 10

NEWS Sanlam Kenya banks on IT to drive post- COVID-19 growth Leading Kenyan school plugs the COVID-19 learning gap With Avaya Spaces Sanlam Kenya is planning to leverage on IT-based solutions to sustain its business growth as part of its post-COVID-19 recovery strategy. The Nairobi Stock Exchange (NSE)-listed non-bank financial services provider, has been on a sustained recovery path in the last two years but acknowledged that business slowdown arising from COVID-19 ripple effects may impact its 2020 performance. John Simba, Chairman, Sanlam Kenya, said the company is banking on technology and partnerships to boost its post-COVID business recovery that has disrupted businesses across the world. Simba said the firm will be banking on its human resource base and robust IT options to boost its distribution and customer service delivery platforms. “The biggest opportunity in growing the Sanlam Kenya business lies in tapping technology to reach new market segments. This Digital Transformation is opening up alternative distribution channels while revolutionising the customer experience,” he added. Last year, Sanlam Kenya with interests in Life and General Insurance business, managed to bounce back to full-year profitability, posting a net profit of US$ 1 million. Simba said that the firm would maintain a strategic focus on on-going efforts to strengthen engagements with business partners while diversifying its insurance solutions to customers. As over 17 million students across Kenya face a third month of being locked out of classrooms, the country’s leading schools are turning to video collaboration technologies from Avaya to ensure that their students can continue learning. Following the launch of the Avaya Spaces video collaboration app in Kenya – with the solution offered to educational institutions and non-profits free of charge – Avaya has helped a number of Kenyan schools build virtual classrooms that students and teachers can access from anywhere, enabling learners to continue with their curriculums. Waldorf Woodlands, a leading family of not-for-profit kindergarten and primary schools in Kenya, is one of the schools using Avaya Spaces to plug the prolonged educational gap that was set to impact its students’ ability to complete the academic calendar. Waldorf Woodlands follows the Steiner/Waldorf Curriculum, incorporating artistic work with a developmentally appropriate, experimental and academically rigourous approach to education. As teachers integrate the arts in all academic disciplines for children from pre-kindergarten through seventh grade to enhance and enrich learning, Avaya Spaces enables them to provide an immersive virtual learning experience. With two campuses in Nairobi, Waldorf Woodlands is using the cloud-based app, which integrates chat, voice, video, online meetings, content sharing and more, to continue delivering structured learning to its students through interactive virtual classes. 10 INTELLIGENTCIO