NEWS
TymeBank is rated as one of South Africa’s
top three digital banks
TymeBank was launched just 18 months ago and has already
been rated as one of the top three digital banks in South Africa
by SITEisfaction. It follows on from the recent Forbes accolade, which
claimed TymeBank as the second-best bank in the country due to
its high levels of customer satisfaction and key qualities like trust,
banking fees, digital services and financial advice.
The latest report measures customer satisfaction with digital
banking services – TymeBank was recognised for the bank’s userfriendliness,
safety features and affordability. Affordability was
particularly appreciated by those who had recently switched, with
the majority saying they switched because of the bank’s
low transaction fees and market-leading high-interest rates
on all savings.
According to the report, banks traditionally perform better among
primary users of an account (the bank account used most often for
all banking transactions) than secondary users, but this was not the
case with TymeBank: both its Internet and mobile banking platforms
performed exceptionally well among primary and secondary users.
TymeBank CEO, Tauriq Keraan, said: “As with the Forbes accolade, we
again value the objective commentary from independent industry
players on how we engage our customers. Our primary goal is to
make banking services more accessible to ordinary South Africans.”
Intelsat and Liquid Telecom announce
agreement to extend partnership
Intelsat and Liquid Telecom have decided
to extend their partnership agreement.
Since 2016, the companies have
collaborated to bring broadband and
other critical communications services to
people throughout Eastern, Central and
Southern Africa.
Intelsat was the first operator to introduce
satellite services on the continent, sparking
the growth of critical communications
infrastructure, and has been an integral part
of Africa’s communications fabric
since 1965.
It was also a crucial component to the
delivery of Liquid Telecom’s multi-awardwinning
very-small-aperture terminal
(VSAT) service thanks to its high-throughput
satellite fleet, providing a robust, secure
and reliable communications network to
communities, schools and businesses in 20
countries across the African continent.
Liquid Telecom Satellite Services CEO, Scott
Mumford, said: “Extending our partnership
with Intelsat will enable us to continue
developing VSAT products with highefficiency
models and ubiquitous coverage;
in fact, Liquid Telecom has just added
three new high-performance VSAT service
offerings to our portfolio, each with a range
of data volume options.”
Through the partnership extension,
Liquid Telecom will be able to connect
more than 2,000 additional VSAT
terminals in Africa. This will ensure the
continuity of high speed, reliable satellite
connectivity to mobile operators, carriers,
enterprise, media, content companies
and retail customers across
the continent.
www.intelligentcio.com
INTELLIGENTCIO
9