Sterling Bank unveils new banking features on
WhatsApp with Clickatell’s Chat Banking Solution
Sterling Bank Plc’s customers can now initiate bank transfers,
airtime and bill payments, check balance and BVN enquiries, as well
as generate statements directly on WhatsApp with the aid of Kiki, a
new personalised financial assistant.
The financial assistant also connects customers directly to customer
service, making dispute resolution seamless.
Designed to provide personalised service to every customer of the
bank, Kiki possesses conversational intelligence and will answer
questions related to personal finances once prompted. Kiki makes
initiating banking transactions as easy as chatting with friends
through the bank’s verified WhatsApp number +234 906 000 6449.
Nigeria-based commercial bank Sterling Bank Plc, has in
collaboration with Clickatell, a global provider of mobile
communications and chat commerce solutions, announced a
unique and very personalised banking experience for existing
customers and prospective account holders through the popular
messaging app WhatsApp.
Oladipo Alabede, Group Head: Digital Banking, Sterling Bank, said:
“Delivering banking on WhatsApp for instant messaging is desirous
by our customers who want a reliable, convenient and safe medium
to perform basic banking transactions on their mobile devices. It
eases the stress of moving between apps before transactions can
According to Alabede, WhatsApp is easy, safe, fast and secure and it
has improved security that prevents fraud and enables customers to
have access to all their accounts.
Arcserve simplifies cloud migration
Created with the utmost in usability
and design, Arcserve Southern Africa
has revealed the business advantages of
Arcserve’s Live Migration solution.
The company has said cloud migration or
the process of moving data, applications
and workloads to cloud environments,
offers many benefits ranging from
greater elasticity and redundancy, to cost
efficiencies and improved IT productivity.
Byron Horn-Botha, Arcserve Southern
Africa Lead: Channel and Partnerships,
said: “As with all our solutions, Arcserve Live
Migration was developed to deliver a great
user experience. Moreover, it is augmented
by deeply knowledgeable product
support. Our teams are among the most
experienced in the data protection industry
and we pour this expertise into assisting our
customers and partners.”
Horn-Botha said channel partners can
profitably adopt and manage Arcserve Live
Migration to support customers who have
limited resources but require the highest
level of protection for vital business systems.
According to the vendor, Arcserve Live
Migration simplifies the process of migrating
data, applications and workloads to the
cloud or other target destinations of choice.
In addition to real-time replication which
ensures yoursource and target are in
sync before the migration, Arcserve Live
Migration will orchestrate the cutover to the
target destination to take the complexity
out of the migration.