Intelligent CIO Africa Issue 48 | Page 22

INFOGRAPHIC

Three reasons MSPs should prioritise automated remediation

Making the switch from a reactive to proactive

strategy is not so straightforward for many Managed Service Providers ( MSPs ).
Many MSPs live in a world of reactive fire drills that limits their ability to grow as a business . With automated remediation those organisations can move away from the ‘ break fix ’ model toward greater opportunity .
Here ’ s how automated remediation can boost your business :
• 30 % reduction in ticket volume
• 9 hours average remediation time reduced to minutes
• 70 % reduction in lateral moving cyberattacks
Ransomware rollback technology allows organisations to wind back the clock and rapidly get back to a healthy state .
22 INTELLIGENTCIO AFRICA www . intelligentcio . com