Intelligent CIO Africa Issue 58 | Page 50

Case

STUDY

East African insurance pioneer embraces data protection legislation and enhances the customer experience with new integrated security architecture

Jubilee Insurance is the largest and number one insurer in East Africa providing insurance services to over 1,900,000 people in the region . Jubilee Insurance is also the largest provider of medical insurance in Kenya , Uganda and Tanzania which includes many of the region ’ s blue-chip companies . The company is the only ISO certified insurance group listed on the three East Africa stock exchanges – the Nairobi Securities Exchange ( NSE ), Dar es Salaam Stock Exchange and Uganda Securities Exchange . Recently , Jubilee Insurance implemented Fortinet Security Fabric solution to help it to meet all of its security and data protection challenges . Stanley Chege , Group Chief Information Officer , Jubilee Holdings Limited , tells Intelligent CIO Africa , why it was important to implement Fortinet ’ s Security Fabric in order to comply with data protection legislation .
Stanley Chege , Group Chief Information Officer , Jubilee Holdings Limited

Founded in 1937 as the first incorporated insurance company based in Mombasa , Jubilee Insurance has since become the largest composite insurer in East Africa , with offices in Kenya , Uganda , Tanzania , Burundi and Mauritius . The company offers a broad range of private and business insurance solutions , all guided by a simple vision : to help customers overcome uncertainty and to protect their future .

IT Governance Objectives
With the arrival of Kenya ’ s comprehensive data protection legislation – the Data Protection Act of 2019 – the Board of Directors at Jubilee Insurance , duly cognisant of its role in safeguarding shareholders ’ assets and ensuring a suitable return on investment ( ROI ), initiated a new focus on security by setting a range of IT governance objectives .
Rated highly for its leadership , quality and risk management , the group is listed on the Nairobi Securities Exchange , Dar-es-Salaam Stock Exchange and the Uganda Securities Exchange .
To meet these new objectives , a plan was constructed based on three pillars : people , process , and technology . Knowing that the security of any system is only as good as its weakest link , the group set about
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