GET TO KNOW
Excessive reliance on digital platforms may lead to decreased social interaction and disconnection from the real world .
services from the businesses they interact with . What we see as our customer pain points include siloed data infrastructures , using traditional IT on new tech products , difficulty in finding the right product or services and lack of transparency .
And as an exclusive strategic partner for global cloud enterprise software company IFS in sub-Saharan Africa , we provide local customers with technology solutions that simplify business operations , increase business efficiency , and are cost-effective through automated applications and system integration using global tier 1 OEM software & tech that can provide realtime insights into customer needs and preferences .
Which technologies and innovations can make a difference to your end customers business ? instead of locking them into long-term , expensive , static contracts .
Which non-competitive business in the region do you admire for innovative usage of technology ?
If you look at Shoprite and their award-winning Checkers Sixty60 delivery service , this is exactly what they achieved , they identified a gap in a market where the likes of Uber had market share and seemed to be satisfying consumer needs and showed people that they were missing something . With the use of technology applications , they managed to fulfil this need and provide the service we all now rely on from time to time .
Which aspects of your job role do you find rewarding and which challenging ?
Being a salesperson is a demanding yet fulfilling job that requires meeting deadlines and targets . The rewards best felt within my role are building relationships with clients and seeing them succeed through your product or service , the opportunity to learn and grow in sales techniques and industry knowledge constantly , and meeting sales targets is financially and personally rewarding .
With the current focus on cost savings and return on investment within organisations , adopting technologies and innovations such as Cloud computing can help businesses reduce costs , improve scalability , and enhance security . Artificial Intelligence and Machine Learning can help enterprises to automate tasks , make predictions , and improve decision-making processes . These can help businesses stay competitive , improve efficiency , and provide better customer experiences .
How can a channel partner in your industry disrupt the regional market and gain a leading position ?
Flexibility is the key , as more and more young dynamic companies are looking for solutions that are flexible and fit their organisational strategies . This allows them the ability to mould and adapt as their business grows
Sales can be a highly competitive field , which can be challenging for some individuals . Rejection and failure are common in sales , which can be discouraging . Maintaining a work-life balance can be difficult , especially during busy periods or when working with clients in different time zones .
How do you best like to de-stress and re-charge off work ?
I find great relief from stress by engaging in a variety of activities , including playing golf , reading , going to the gym , and exploring the outdoors through hiking . These activities allow me to unwind and escape the demands of everyday life .
How do you think time-off will transform in the metaverse and in the digital world , say in the next 5 – 10 years ?
We will witness a surge in people seeking relaxation and rejuvenation through immersive platforms . Technological advancements will offer diverse and engaging options . However , while technology opens new experiences , there is a concern that excessive reliance on digital platforms may lead to decreased social interaction and disconnection from the real world . p
72 INTELLIGENTCIO AFRICA www . intelligentcio . com