Intelligent CIO Africa Issue 80 | Page 39

CIO OPINION addressing today ’ s broad array of cyber risks . Indeed , in most cases , multiple vendor relationships with the associated multiple training requirements , license management issues , consumption models , management consoles , and integration requirements , only add greater complexity and costs .
Today , most CISOs are rationalising their legacy investments from several dozen vendors , down to six to eight platforms around which their teams will build the automation for identification , protection , prevention , detection , response , and recovery . Vendor consolidation drives more consistent and responsive networking , security , and computing performance creating better user experiences .
2 . Digital Experience Monitoring
A keyway CISOs can enable the business is by creating exceptional user experiences . A digital experience monitoring solution provides IT teams with end-to-end network and application performance monitoring that helps improve digital experiences .
Because of the increase in remote work and the migration of applications to the cloud , many organisations are struggling to identify the root cause of application performance issues and traditional monitoring tools simply are not up to the task .
This is where a digital experience monitoring tool can add significant value as it unifies data and helps teams to better understand networking , security , and cloud issues that may create latency in business processes , as well as see compute in terms of the cloud , figuring out CPU usage , and comprehending storage capabilities .
Therefore , a good digital experience monitoring solution can help IT teams spot potential problems at any point – across networking , security , and computing . This provides proactive visibility to mitigate issues that would otherwise lead to performance degradation .
Look for a digital experience monitoring platform that gives your operations team good end-to-end performance visibility across networking , security , and computing . A good digital experience monitoring solution should provide the ability to observe applications and services , from multiple vantage points , across any network , and even the infrastructure on which the application is hosted . Also look for features that unify and consolidate the monitoring of endpoints , network devices , infrastructure , applications , and cloud services with a single management console .
This capability enables the organisation and the CISO to move from being reactive to being more predictive
CISOs should keep cybersecurity as a main area of concern .
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