Intelligent CIO Africa Issue 80 | Page 51

CASE STUDY

The Perishable Products Export Control Board , PPECB is South Africa ’ s official export certification agency for perishable produce . Established in 1926 , the PPECB has delivered valuable services to the perishable products industry for over 97 years by enhancing the credibility of the South African export certificate and supporting the export competitiveness of South Africa ’ s perishable product industries .

PPECB inspectors , stationed across South Africa , deliver end-point inspection services at over 1,500 locations . Products approved for export carry the passed for export stamp , regarded as a symbol of quality assurance to clients and consumers around the world .
In addition to conducting quality inspections of perishable products , the PPECB ’ s extensive list of services include cold chain management , food safety certification and laboratory and analytical services . Furthermore , the PPECB was appointed to offer verified gross mass assessment services to shippers . The PPECB also provides online access to up-to-date export and inspection data for the South African perishables export industry .
By combining over 97 years of expertise and a range of services the PPECB seeks to support its customers to become the preferred suppliers of perishable products worldwide .
Pain points
PPECB , with a rich history dating back nearly a century , grappled with a complex IT landscape . They had become heavily reliant on legacy systems , many of which had undergone extensive customisation and were no longer supported by Microsoft , rendering them on the verge of obsolescence .

PPECB , HAD BECOME HEAVILY RELIANT ON LEGACY SYSTEMS ,

MANY OF WHICH HAD UNDERGONE EXTENSIVE CUSTOMISATION AND WERE NO LONGER SUPPORTED BY MICROSOFT , RENDERING THEM ON

THE VERGE OF OBSOLESCENCE .

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