AS DIGITAL COMPLEXITY INCREASES AND PERFORMANCE EXPECTATIONS OF AFRICAN BUSINESS DECISION MAKERS SOAR , WHAT TOOLS AND SOLUTIONS CAN IT ADOPT TO MANAGE AVAILABILITY , PERFORMANCE AND EXPERIENCES ?
EDITOR ’ S QUESTION
AS DIGITAL COMPLEXITY INCREASES AND PERFORMANCE EXPECTATIONS OF AFRICAN BUSINESS DECISION MAKERS SOAR , WHAT TOOLS AND SOLUTIONS CAN IT ADOPT TO MANAGE AVAILABILITY , PERFORMANCE AND EXPERIENCES ?
Executives from Tech Mahindra , Riverbed , and SolarWinds offer insights and recommend tools and solutions that can help African IT and security administrators manage application availability and network performance more holistically .
The goal of performance management is to identify and diagnose performance issues , such as slow response times , high resource utilisation , and take appropriate action to resolve them . This is an ongoing exercise that is critical for ensuring the efficient and effective functioning of systems and processes , as well as for ensuring customer satisfaction and maintaining business continuity .
In recent years , we have seen unified observability emerge as a pillar of performance management . While monitoring is typically done using specialised telemetry that collects and analyses data from various sources , observability is a more holistic
While monitoring is typically done using specialised telemetry that analyses data from various sources , observability is a more holistic concept that refers to a system ’ s behaviour and performance . concept that refers to the ability to understand and reason about a system ’ s behaviour and performance from its outputs .
With observability , it becomes easier to detect problems as they occur , rather than waiting for user complaints or failures . This can help reduce downtime and improve overall reliability . Moreover , once a problem is detected , observability tools can help pinpoint the root cause of the issue .
Some of the tools include application performance monitoring solutions that help design applications with performance in mind . They provide insights into application performance , including real-time monitoring , performance analytics , and proactive issue identification . Capacity Planning Tools that tools aid in designing applications by forecasting resource requirements based on expected workloads .
Load testing tools that simulate real-world user traffic to identify how an application performs under different workloads and assist in designing scalable and high-performing applications . Load Balancers to distribute incoming application traffic across multiple servers or instances to enhance availability , manage the workload , and meet performance requirements .
26 INTELLIGENTCIO AFRICA www . intelligentcio . com