Intelligent CIO Africa Issue 82 | Page 27

EDITOR ’ S QUESTION
KUNAL PUROHIT , CHIEF DIGITAL SERVICES
OFFICER , TECH MAHINDRA

The New-Age CIO , CTO ’ s agenda is not just to align with business strategy but also to shape it . Businesses rely heavily on technology to achieve faster time to market and more agility , enhance customer experience , and optimise IT portfolio cost . CIO , CTOs should consider taking a view beyond the traditional application management and adopt a full life-cycle approach to design , operate , and remediate for IT availability to meet the enterprise business availability requirements . A significant consideration for African CIO , CTOs in selecting the most suitable solutions is ensuring the technology strategy ’ s alignment with business goals . An initial discovery approach to arrive at the IT Strategy roadmap , IT Operating Model , Application Modernisation profile , benchmarked Enterprise Architecture , and cost goals will enable this alignment . Some solutions that CIO , CTOs could consider are as follows .

Application Performance Monitoring solutions that help design applications with performance in mind . They provide insights into application performance , including real-time monitoring , performance analytics , and proactive issue identification . Capacity Planning Tools that tools aid in designing applications by forecasting resource requirements based on expected workloads .
Load Testing Tools that simulate real-world user traffic to identify how an application performs under different workloads and assist in designing scalable and highperforming applications .
Load Balancers to distribute incoming application traffic across multiple servers or instances to enhance availability , manage the workload , and meet performance requirements . Cloud platforms like Amazon Web Services , AWS , Microsoft Azure , and
Google Cloud provide auto-scaling , load balancing , monitoring , and various other tools to optimise application management flexibly and cost-effectively .
Virtualisation and containerisation technologies that provide flexible and scalable ways to manage application workloads . It also allows efficient resource utilisation , simplified deployment , and management of application workloads .
Content Delivery Networks reduce latency and improve application availability and performance by storing and serving static content from servers closer to the end users . Infrastructure Monitoring Tools that monitor the health and performance of the underlying infrastructure and provide real-time visibility into network , storage , and server metrics .
Configuration Management tools that streamline application development , deployment , and management , improving availability and performance . Log Management and Analysis tools to collect and analyse application logs for troubleshooting and identifying performance and availability issues .
Incident and Problem management solutions to streamline application-related issue resolution and provide a structured approach to resolution and minimising downtime .
IT observability solutions that continuously discover and collect performance data by integrating with existing instrumentation built into application and infrastructure components .
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