Intelligent CIO Africa Issue 83 | Page 23

INFOGRAPHIC responses , banks will be able to spare customers the inconvenience of going to branches and waiting for a banking consultant to be available
AI can assist the under-banked both through education and through financial advice . Via chatbots , AI can engage with users in natural language , fine-tuning their guidance to cater for individual needs . AI can expedite the drafting of legal documents , and assist in explaining , in plain language , pertinent terms to customers .
Agriculture
South Africa has a rich farming history .. But the sector faces several challenges , including under-productivity and climate change . Droughts and variable weather patterns disrupt crop yields .
AI can analyse data to help farmers optimise the efficiency and sustainability of their farming practices . Farmers can use sensors , drones , and satellites to gather real-time data on their crops , including details on soil health , water usage , crop growth , and the presence of pests . This data can then be analysed by AI algorithms , and the results will guide farmers on how best to use resources and how to maximise crop yields .
AI can enhance crop-health monitoring through disease detection . AI algorithms , based on images of crops from drones and satellites , can also help to iden tify anomalies and early signs of disease or pest infesta tions in crops . Farmers can then monitor developments in real time , and intervene as appropriate , thereby minimising yield losses and achieving food security . p
South Africa and Artificial Intelligence : The potential impact of AI and Generative AI across healthcare , education , financial inclusion and agriculture by BCG , BCGX , Wits Business School , Microsoft .
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