CASE STUDY
The ripple effect was that the organisation was making project decisions based on outdated information .
These included :
• Lack of real-time visibility into project status and resource utilisation causing delays
• Poor communication and collaboration among teams leading to misunderstandings and duplicated efforts
• Resource management issues resulted in overallocation , underutilisation , and conflicts
• Lack of structured prioritisation , leading to conflicting priorities and inefficient resource allocation .
• Manual project planning processes causing errors and delays
• Inadequate risk management processes led to disruptions and cost overruns
• Limited scalability of existing tools and processes hindered ability to manage a growing number of projects and diverse portfolios
• Challenges with customer satisfaction , stakeholder management , compliance , and data silos further impacting reputation
Selection of the solution
Importantly , the rollout was completed using Project Portfolio Office ’ s agile approach . This approach was critical for its smooth completion . A big bang approach tends to see people get lost in the details , without sight of the bigger picture they are working towards .
Momentum Metropolitan Africa ’ s Portfolio Management Office , PMO , wanted to be able to properly bed down each phase of the journey before moving on , ensuring team members were happy and comfortable after each iteration , realizing they were building the foundations of what was going to be a castle at the end .
Legacy pain points
When Victor Chidongo , joined Momentum Metropolitan Africa at the end of 2022 , as Head of its Portfolio Management Office PMO , it was apparent that the organisation had insufficient visibility around the project management environment across the various countries .
From a delivery and methodology aspect , there were too many different approaches and templates in place .
Chidongo had previously assisted with an investigation around several PPM tools available within the marketplace , which had concluded that Project Portfolio Office was a superior option . Further , Project Portfolio Office ’ s experience in rolling out implementations across multiple countries added to the decision .
However , instead of a face-to-face implementation , where discussions can be held , Momentum Metropolitan Africa chose to complete the rollout remotely . And it chose the agile rollout to ensure that each cycle was properly bedded down and appropriately adopted . This was essential due to the differing levels of maturity across each of the countries involved .
Project Portfolio Office also emerged as the preferred choice , as it met requirements with its built-in APIs facilitating seamless integration with current systems .
Solution snapshot
Project Portfolio Office , PPO exists to enable organisations to achieve greater project success by implementing and adopting a simple to use , cost effective , configurable yet enterprise scalable project portfolio management application to plan , manage , collaborate , execute and report on their projects , programmes and portfolios .
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