Case
STUDY
Until recently , Belva Digital relied on different providers for its multichannel offerings , which increased the cost and complexity of managing these channels . By adopting Infobip ’ s platforms Belva Digital can now offer a complete omnichannel experience for its African customers from one platform .
Modernising the omnichannel experience to boost customer loyalty
TOP : Fred Kithinji , Founder and CEO ,
Belva Digital
BOTTOM : Rochelle van Rooyen , Strategic
Account and Partnership Manager , Infobip
50 INTELLIGENTCIO AFRICA www . intelligentcio . com