On the lighter side of things , we ask the industry experts what makes them tick . . . .

In his role of Chief Sales Officer of Retro Rabbit Enterprise Services , Tian is responsible for revenue generation , business development and client satisfaction . By leading a team of highly dedicated Client Account Managers he partners with clients to design , build and maintain their digital engagement platforms of the future .

What are your strengths and abilities that you bring to the above role ?

As a veteran of the IT industry , Tian has a firm understanding of the drivers of innovation in the software sector and is thus well positioned to help clients navigate their business challenges by using technology as a solution enabler . The ability to understand critical business and breaking this down into solvable technical solutions has served him well in the past .

Clients are being bombarded by vendors offering a plethora of solutions for a single problem often confusing them and Tian ’ s ability to focus on the core issue helps customers to resolve problems by selecting the most suitable and practical solution .

Please describe the expectations of the end customers that you address . What are their pain points today ?

To future-proof their businesses some clients have resorted to taking their digital destiny into their own hands . In doing this they often fail to acknowledge the fact that their core business operations , skills and knowledge are not those of a software designer and engineer . They set themselves audacious targets for innovation and digitisation and often struggle with the capability and capacity to achieve it .

Retro Rabbit steps in to leverage their mastery of many technologies and ability to scale rapidly to augment client teams and provide industry best-practice and hands-on experience to derisk these technology projects and destiny .

Clients have made significant investments in their enabling technologies and expecting them to just abandon that investment is often impossible .

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