FEATURE : INNOVATION
The evolution of AI is truly mind-blowing
AI is key to developing the networks of tomorrow . It enhances communication technologies , supports extended reality , reduced capability devices , and boosts network energy efficiency . AI has been critical in the evolution of mobile connectivity , advancing the shift from best-effort mobile broadband to more predictable , performance-oriented services .
As providers in 5G technology , we are excited about AI ’ s potential and have been at the forefront of its adoption . For decades , we have leveraged AI-powered solutions to manage complex network data , predict patterns , and optimise network performance .
AI-driven predictive network management technology provides comprehensive machine learning-based diagnostics , root cause analysis , and actionable recommendations to enhance user experiences . This not only helps communication service providers address network anomalies but also redefines how networks are operated and maintained .
AI plays a crucial role in ensuring reliable connectivity and advancing digital inclusion , particularly in line with ambitious national visions . We are deploying AI-enabled solutions to improve network performance , contribute to digital transformation , and tackle challenges unique to these markets .
As 5G and ICT transition to cloud and edge computing , new vulnerabilities are emerging . According to a report by Sapio Research and Deep Instinct , 85 % of security professionals attribute the rise in attacks to generative AI . Mitigating these threats will require advanced AI-driven security solutions .
Trustworthiness also remains a challenge . AI ’ s reliance on probabilistic models can create uncertainty , and transparency around AI processes is crucial . To realise the full potential of AI , trust needs to be established in the development , deployment , and use of AI .
This is why it is critical for us to build human trust in AI , addressing aspects spanning from explainability and human oversight to security and built-in safety mechanisms . Trustworthiness is a prerequisite for AI , and we are building it into the system by design .
Unlocking AI ’ s full potential will require partnerships across industries to develop secure and trustworthy solutions . As we move toward an era where networks can sense , compute , learn , and act autonomously , AI will be central to managing the explosion of data generated by billions of connected devices .
This hyperconnected future will depend on strong partnerships between ICT companies and CSPs , transforming business and society through secure , efficient , and sustainable communication services .
As one of the greatest transformative forces of our time , AI is revolutionising all sectors including telecommunications . Its unprecedented efficiency and automation capabilities are reshaping the telecommunications industry , driving agility , and enabling predictive , proactive operations . From voice-activated assistants such as Siri to self-driving cars , artificial intelligence , AI is revolutionising the way we live and work .
Have you ever stopped to think about its impact on mobile connectivity , especially as 5G subscriptions will reach close to 5.6 billion in 2029 ? What if your smartphone could predict your data usage and optimise your network connection in real time ?
The evolution of AI is truly mind-blowing , with incredible possibilities on the horizon . Many service providers are leveraging AI to automate tasks and make data-driven decisions .
Patrick Johansson , President , Ericsson Africa and Middle East
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