Intelligent CIO Africa Issue 95 | Page 23

INFOGRAPHIC
Deskless workers fill roles in food , hygiene , security , logistics , retail and represent 75 % of the national workforce .
Source : 2024 Deskless Worker Pulse
Improving communication and helping to alleviate transport challenges are certainly within the realms of possibility for employers as well , she continues .
The 2024 Deskless Worker Pulse surveyed 1,600 deskless South African workers and the HR teams who support them . It found that despite many having to start their day as early as 03:00 to get to work , 98 % of deskless workers enjoy their jobs .
After wages , opportunities for promotion and believing that their work is meaningful are the most powerful motivators for deskless workers . They feel pride in their jobs and career trajectory . Most say there are promotion opportunities and 60 % say they know what to do to be promoted . However , many deskless workers feel under-recognised , with more than half reporting being appreciated only rarely .
Deskless workers , like any workers , thrive when they know their hard work is seen and appreciated . Recognition programmes , accessible training , and clear promotion paths can help them feel valued and encourage a long-term commitment . p
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