GET TO KNOW often results in data silos that hinder smooth operations and real-time responsiveness .
Limitations in technology and legacy systems might also make it difficult to be flexible enough to swiftly adjust to changes in the market .
Which generic technologies and innovations can make a difference to your end customers business ?
AI has become a crucial focus , offering potential for data-driven insights and automation that can transform retail operations . However , Nortjé stresses that redPanda Software ’ s approach is strategic and rooted in their retail identity . Rather than adopting AI simply to follow trends , they consider its application only where it genuinely benefits their retail clients , enhancing customer experience or operational efficiency .
Additionally , redPanda Software continues to invest in talent development and mentorship through initiatives like redAcademy , which trains work-ready young people . Such investment is seen as essential to future-proofing the retail sector , as it prepares the next generation to utilise both established and emerging technologies effectively .
How can a channel partner in your industry disrupt the regional market and gain a leading competitive position ?
A channel partner can disrupt Africa ’ s retail software market by focusing on authentic partnership first and foremost , by offering solutions that deeply resonate with retail clients ’ needs . redPanda Software ’ s emphasis on sustainable growth , people-focused leadership , and genuine collaboration with clients offers a model for success .
By prioritising trust and tailoring technology solutions that enhance , rather than overshadow , clients ’ existing values , a partner can stand out . Nurturing young , skilled talent in Africa also positions a channel partner as a forward-thinking leader invested in the industry ’ s future .
Which non-competitive business in the region do you admire for innovative usage of technology ?
Growing up in Tzaneen in the Limpopo Province of South Africa , Nortjé gained firsthand insight into the significance of agriculture , making him particularly appreciative of FarmTrace , a South African technology company that originated there and has since expanded to Stellenbosch in the Western Cape Province . FarmTrace provides innovative traceability solutions for the agricultural industry , empowering farmers , producers , and retailers to track products from farm to table .
Through digital technology , the platform captures essential data on production , processing , and distribution , supporting food safety , regulatory compliance , and consumer trust . With real-time insights , FarmTrace improves operational efficiency and promotes sustainable farming practices throughout the supply chain .
Which aspects of your job role do you find rewarding and which are challenging ?
Connecting daily with people , a tradition from his retail background , Nortjé finds purpose in his team ’ s shared vision of sustainable growth . Every morning , he walks the shop floor , engaging with everyone , a practice that matters deeply to him .
Witnessing his team ’ s software make a tangible difference in clients ’ operations is incredibly fulfilling . Navigating the fast-paced technology landscape is challenging , especially with macro factors influencing Africa ’ s retail industry , but it fuels Nortjé ’ s drive for innovation and continuous improvement to meet market demands .
How do you best like to de-stress and re-charge off work ?
At redPanda Software , a healthy work-life balance and the value of disconnecting to recharge are core principles . Outside of work and spending quality time with his children , Nortjé enjoys pursuing woodworking projects in his custom-built workshop and exploring the scenic winelands on his mountain bike . As a proud member of the Tygerberg Mountain Bike Club , he finds both relaxation and adventure on the local trails . p
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