On the lighter side of things , we ask the industry experts what makes them tick . . . .

As the Group Chief of HR at Telkom , Melody Lekota is responsible for shaping and executing a holistic , strategic HR agenda that drives business performance and workforce transformation across the organisation . Her role spans the entire HR value chain , including governance , strategy , digital HR , talent acquisition and management , organisational effectiveness , learning and development , remuneration , and stakeholder engagement , including organised labour .

Lekota provides strategic direction while supporting Business Unit HR teams to align with Telkom Group objectives . Telkom ’ s business model focuses on connectivity , digital transformation , and operational excellence , ensuring we provide innovative telecoms solutions while fostering a high-performance culture that delivers sustainable value .

Please describe the importance of the recent achievement and recognition ?

Telkom ’ s 2025 Top Employer Certification is a significant milestone that reflects our commitment to HR excellence and world-class people practices .

We have been on an intentional journey to transform HR at Telkom , ensuring that our people strategies are progressive , impactful , and aligned with global standards . This marks our third consecutive Top Employer certification , a testament to our sustained efforts to enhance the employee experience .

With each passing year , we have prioritised continuous improvement , focusing on areas where we were below industry or global HR benchmarks . This deliberate approach has allowed us to make meaningful and significant improvements , ensuring that we grow and stretch ourselves as an HR team while embedding a culture of excellence .

Achieving this certification strengthens our ability to attract and retain top talent , positioning Telkom as a leader in the telecommunications and technology

We have been on a journey to transform HR at Telkom , ensuring that our people strategies are progressive , impactful , and aligned .

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